Privacy Policy

We collect information you voluntarily provide through the following areas of our website:

Contact & quote forms

Your name, business name, email address, phone number, service interest, project details, budget, and timeline.

Agreement signing

When you sign a Service Agreement, we collect your legal business name, entity type, business address, signer name, signer title, and email address. We also capture your hand-drawn digital signature (stored as an image).

For fraud prevention and ESIGN Act compliance, we automatically record your IP address, browser user agent string, the date and time of signing (UTC), and a SHA-256 hash of the submitted agreement data. This information is embedded in a tamper-evident audit trail appended to your signed contract PDF.

Call alert texts (optional)

If you choose to receive call summaries and service alerts by text, we collect the mobile number you enter for that purpose. Because this is a consent record, we also store the date and time you opted in (UTC), your IP address, your browser user agent, and a SHA-256 hash of the exact consent wording shown to you. Opting in is optional and is never required to purchase or use the service.

Onboarding form

After payment, we collect detailed information needed to build your website, including brand names, business description, address, phone, colors, logo and image files, SEO metadata, Google Analytics ID, Facebook Pixel ID, social media profile URLs, services, testimonials, FAQs, and other site content you provide.

Your information is used to:

• Respond to quote and contact requests.
• Generate, deliver, and archive your signed Service Agreement.
• Verify your identity and intent for electronic signature purposes under the ESIGN Act (15 U.S.C. § 7001 et seq.).
• Process your subscription payment through Stripe.
• Build and configure your website using the content you provide.
• Communicate about your project and active services.
• Send call summaries and service alerts to the mobile number you provided, only if you opted in.
• Maintain internal business records for active and prospective client communications.

We do not sell your personal data to third parties.

Our agreement signing flow complies with the Electronic Signatures in Global and National Commerce Act (ESIGN Act, 15 U.S.C. § 7001 et seq.). To create a legally valid audit record, we capture your IP address, browser user agent, signing timestamp, and a SHA-256 integrity hash of your submitted agreement data at the moment of signing. This information is stored in the signed PDF and retained for the duration of the service relationship and as required by applicable law. Your drawn signature is embedded directly into the contract PDF and is not stored separately after the document is generated.

We share data with the following third-party processors only to the extent necessary to provide our services:

• Resend. Email delivery. Used to transmit quote inquiries and to send signed contract PDFs to you and to our team.
• Stripe.Payment processing. Your email address and plan information are passed to Stripe to create a checkout session and manage your subscription. Stripe's privacy policy governs their handling of your payment information.
• Twilio. Telephony and text messaging. Provides the phone number your customers call, and delivers call summary texts to your mobile number if you opted in. Twilio processes your mobile number solely to deliver those messages on our behalf.
• Vercel Blob. File storage. Signed contract PDFs and onboarding image uploads are stored in Vercel Blob and accessible via a secure URL.
• Upstash Redis. Data store. Agreement records are held for up to 30 days to link your signed contract to your checkout session, then automatically deleted. Text messaging consent records are stored here without expiry, because we are required to be able to demonstrate that you asked to receive those messages.
• Make.com. Workflow automation. Your onboarding submission and payment confirmation are forwarded to our internal workflow for site build processing.
• Cloudflare Turnstile. Bot protection. The onboarding form uses Cloudflare Turnstile to verify you are human. Cloudflare may process your IP address and browser signals to complete this verification.

No mobile information collected for call alerts is sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Mobile numbers are shared only with Twilio, our messaging provider, and only for the purpose of delivering the messages you asked for. Text messaging originator opt-in data and consent records are not shared with any third party.

Opting in is optional and is not a condition of purchasing or using any service. You can stop the messages at any time by replying STOP to any message, or by turning call alerts off in your client portal settings. Reply HELP to any message for assistance. Message and data rates may apply, and message frequency varies by call volume.

Full details of the messaging program are on our SMS Terms page.

We retain your data according to the following schedule:

• Contact & quote inquiry data. Retained only as long as needed to respond to your inquiry and manage initial communications.
• Agreement KV records. Automatically deleted after 30 days; used solely to link your signed agreement to your checkout session.
• Signed contract PDFs & audit trail. Retained for the duration of the service relationship and as required by applicable law.
• Text messaging consent records. Retained without expiry, including after you opt out. A record of an opt-out is only meaningful alongside the opt-in it revokes, and we are required to be able to show both.
• Onboarding files & images. Retained for the duration of the active service engagement.

You may request correction or deletion of your submitted personal information by contacting us directly. We will honor valid requests where required by law. Note that signed agreement records and associated audit trails may need to be retained to satisfy legal obligations even after a deletion request.

For privacy-related questions or data requests, email us at privacy@juneaudigitaldesigns.com.